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Service Desk Team Lead

Vacancy Details


Summary
Job Type: Corporate Support Services
Vacancy Group: St. Vincent's University Hospital
Category: Management / Admin
Closing Date: 17/10/2022
Reference: HR22E517

Description

Applications are invited for the permanent post of Service Desk Team Lead (Grade VI) in the ICT Department of St Vincent's University Hospital.

Overview: The ICT Service Desk lead will assist the Head of Systems Management in the day to day operations of the ICT Service Desk. The role requires a hands-on approach in providing technical leadership, guidance and support to the Service Desk members while holding overall responsibility for managing the quality and responsiveness of the service desk support delivered by the ICT team. Leading and supporting rollouts of progressive upgrade projects of SVHG ICT environment including hardware and software, client devices, infrastructure components and business application improvements. The Service Desk Team Lead should display excellent communication skills and a proven track record of dealing and managing multiple stakeholders as well as excellent people management skills.

Informal Enquiries or Role Specific Enquiries: Mr Reno Jacob, Head of Systems Management, e-mail r.jacob@svhg.ie

Please download the below Job Description for this position, as this will not be available online after the vacancy close date.

Applications for St. Vincent’s University Hospital job vacancies will only be accepted through our Web Recruitment System.

Downloads:

Contacts
Contact 1
Contact Name: Eimear Conway
Telephone: +353 1 221 6034
Email Address: recruitment@svuh.ie

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